Shipping Policy of Fuzzygllownie
Effective Date: March 13, 2025

At Fuzzygllownie, located at 838 N Wood Rd, Groton, New York (NY), we strive to provide our customers with a seamless and efficient shipping experience. This Shipping Policy outlines the terms and conditions under which we process and ship your orders. By placing an order on our website, https://fuzzygllownie.com, you agree to the terms outlined in this policy.

1. Shipping Methods and Locations

Fuzzygllownie offers a variety of shipping options to accommodate your needs. We ship both domestically within the United States and internationally. The available shipping methods and fees will be provided during checkout based on your location and selected shipping preferences.

  • Domestic Shipping (U.S.): We offer standard, expedited, and express shipping options within the United States.
  • International Shipping: We ship to select countries outside of the U.S. Shipping rates and delivery times may vary depending on the destination.

We work with trusted carriers such as UPS, FedEx, and USPS for domestic shipments and DHL and UPS for international deliveries.

2. Shipping Timeframes

Our goal is to process and ship your order as quickly as possible. Shipping timeframes depend on the shipping method selected and the destination. Below is a general guide:

  • Standard Shipping: Typically takes 5-7 business days for delivery within the U.S. International shipping may take between 7-21 business days depending on the destination.
  • Expedited Shipping: Generally delivered within 2-3 business days for domestic shipments. International expedited shipping times may vary based on the country of delivery.
  • Express Shipping: For urgent orders, we offer express delivery that can arrive within 1-2 business days domestically.

Please note that shipping times are estimates and may vary depending on factors such as weather conditions, holidays, and carrier delays. During peak shopping seasons, such as holidays, shipping may take longer than usual.

3. Order Processing

Once your order is placed, we will process it within 1-2 business days, excluding weekends and holidays. Orders are typically processed and shipped on the same day if placed before 12 PM EST. Orders placed after this time will be processed the following business day.

  • Order Confirmation: After placing your order, you will receive a confirmation email with the details of your purchase, including estimated shipping times.
  • Shipment Notification: Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your shipment.

4. Shipping Costs

Shipping costs are calculated based on the weight of your order and the delivery destination. The total shipping cost will be calculated and displayed during checkout before you complete your purchase. We offer competitive rates and various shipping options to meet your budget and delivery needs.

Note: For international shipments, additional duties, taxes, and customs fees may apply, which are the responsibility of the recipient. These charges are not included in the shipping cost and will be billed by the carrier upon arrival in the destination country.

5. Free Shipping

Fuzzygllownie offers free standard shipping on all domestic orders over a certain amount. The free shipping threshold will be indicated on the website and during checkout. Please note that free shipping is applicable only to standard shipping methods and may not be combined with other promotions or discounts.

6. Address Accuracy

To ensure timely and accurate delivery, it is essential that you provide correct and complete shipping information at checkout, including your full address, apartment or suite number (if applicable), and contact information. Fuzzygllownie is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided by the customer.

  • Address Correction Fees: If your order is returned due to an incorrect address, you may be charged an additional fee to cover the cost of reshipping. Please double-check your shipping information before completing the order.

7. Order Tracking

After your order has been shipped, you will receive a tracking number. You can use this number to track the status and estimated delivery date of your shipment. If you encounter any issues with tracking your order or suspect a delay, please contact our customer service team.

  • Tracking Status: You can track your order via the shipping carrier’s website using the tracking number provided. For updates on international shipments, please note that tracking may not be available in all regions.

8. Delayed or Lost Shipments

While we make every effort to ensure timely delivery, delays can sometimes occur due to factors outside of our control, such as weather, customs processing, or carrier issues. If your shipment is delayed, we will work with the carrier to resolve the issue as quickly as possible.

  • Lost Shipments: In the rare event that your shipment is lost or damaged during transit, please contact us immediately. We will assist you in filing a claim with the carrier and take the necessary steps to resolve the issue. We recommend using tracked shipping for added security on valuable orders.

9. International Shipping

If you are ordering from outside the U.S., please note that additional customs fees, taxes, and import duties may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in the shipping cost.

  • Customs and Duties: Customs policies vary by country, and it is the responsibility of the customer to familiarize themselves with any applicable import duties and regulations.
  • Shipping Delays: International shipments may take longer to process and deliver due to customs processing and other factors beyond our control.

10. Customer Support

If you have any questions about shipping, including order tracking, shipping times, or address changes, our customer support team is here to assist you. Please reach out to us at: